The ECHO orb
The large animated orb at the top of the Command Center is ECHO’s visual presence. Its color reflects your current system health:
Incidents in the verification or closure stage do not affect the orb color. An all-verifying board is calm — if the worst open incident is confirming recovery, the orb stays steady.
Below the orb, ECHO’s briefing card surfaces a short natural-language summary of your current incident landscape, generated fresh on every page load.
System Status panel
The System Status panel shows your key operational KPIs for the current environment:- Active incidents — total open incidents, broken down by severity (P1–P4)
- Resolved today — incidents closed in the last 24 hours
- MTTR — mean time to resolution, with a trend indicator vs. the prior period
- Success rate — percentage of incidents resolved without human takeover
- Resolution streak — consecutive days with no P1 incidents
Active Incidents panel
All open incidents for the selected environment are listed here, newest first. Each row shows the incident title, severity badge, current lifecycle stage, and time since detection. Clicking an incident row navigates to its Incident Hub where you can review agent analysis and take action.The Active Incidents panel refreshes every 60 seconds. For a push-updated list, your incident Slack war-room receives real-time agent posts throughout the lifecycle.
Pending Approvals panel
When an AI agent reaches a decision point that requires human sign-off — for example, approving a proposed fix before it runs — an approval card appears here. The panel shows:- The incident the approval belongs to
- The action being requested (e.g., “Execute rollback of payment-service to v1.4.2”)
- The agent’s risk assessment
- Approve and reject buttons
Agent Activity Feed
The Agent Activity Feed shows a live stream of what your AI agents are doing right now — across all open incidents. Each entry shows:- Which agent is acting (Incident Commander, Diagnosis Specialist, Resolution Specialist, Verification Specialist)
- Which incident it belongs to
- A short description of the current action
- Timestamp
Recent Incidents and Recent Problems
Two compact panels below the main grid surface your most recently closed incidents and any active problem records. These give you a quick way to navigate back to a closed incident for a post-incident review, or to check whether a current incident has a linked problem record.Recurrence Hotspots widget
The Recurrence Hotspots widget highlights services that have triggered multiple incidents or have open problem recurrence chains. A service appearing here is a signal that a structural fix may be warranted — navigate to the linked problem record to review the root cause analysis and proposed monitors.High-Risk PRs widget
The High-Risk PRs widget surfaces open pull requests that your pre-mortem agent has flagged as potentially risky to deploy. Each entry links to the pre-mortem report for that PR. See Pre-mortems for more detail.Monthly Burn widget
For organizations on bring-your-own-key AI billing, the Monthly Burn widget shows LLM cost accrued this calendar month against your configured budget. The widget is visible to users with thesettings:read permission.