Self-hosting is available on sureops Enterprise. Contact sales@sureops.ai for licensing details and image registry credentials before starting this guide.
Prerequisites
Before installing the chart, verify you have:- Kubernetes 1.25 or later
- Helm 3.10 or later
- A PostgreSQL 14+ database (external recommended for production; in-cluster available for development)
- Image pull credentials for the sureops container registry (
registry.sureops.ai) - A valid sureops Enterprise license key
Add the Helm repository
Image pull secret
sureops images are hosted in a private registry. Create an image pull secret in your target namespace before installing:sureops-registry by default (configurable via global.imagePullSecrets).
Create the sureops secret
The chart expects a Kubernetes secret namedsureops-secret with the following keys:
secrets.externalManaged: true in your values file and create the sureops-secret through your preferred mechanism.
Minimal values file
Create avalues.yaml for your deployment. Start with the minimum required overrides:
Install the chart
sureops-api-*, sureops-agent-worker-*, and optionally sureops-frontend-*.
Upgrade
Values reference
API server
Agent worker
PostgreSQL
Frontend
Set
frontend.enabled: false if you serve the frontend from a CDN or external host.
Ingress
Secrets
Production checklist
Before running in production:1
Use an external PostgreSQL database
Set
postgresql.enabled: false and configure postgresql.external.*. An in-cluster database is not suitable for production — it has no HA and no managed backup.2
Configure TLS
Set up TLS termination via your ingress controller and cert-manager, or a load balancer in front of the cluster. sureops must be served over HTTPS.
3
Tune resource limits
Adjust
api.resources and agentWorker.resources based on your expected incident volume. Agent workers are CPU and memory intensive during active incident resolution.4
Enable pod disruption budgets
For high-availability deployments, configure PodDisruptionBudgets to ensure at least one replica remains available during rolling updates.
5
Set up log aggregation
All sureops components log to stdout in JSON format. Route logs to your preferred aggregation stack (Loki, OpenSearch, or any log sink that accepts JSON over stdout).
6
Configure backups for PostgreSQL
Ensure your external PostgreSQL instance has point-in-time recovery or regular backups configured. sureops stores all incident data, agent checkpoints, and audit logs in the database.
Uninstall
Related
- Give feedback — report issues with the chart or request new configuration options