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What this page covers

This docs site (docs.sureops.ai) is hosted on Mintlify. This page explains what data is collected when you visit, and how to use the AI assistant responsibly.

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Data collected by Mintlify

When you use this site, Mintlify and its subprocessors may collect:
  • Ask-AI prompts and chat transcripts — text you type into the AI assistant
  • Page views and navigation — which pages you visit and in what order
  • IP address and user-agent — standard web analytics signals
  • Cookies and analytics — session and usage telemetry
  • MCP query telemetry — if you connect an AI IDE via the MCP server
Review Mintlify’s privacy policy and their DPA/subprocessor list for full details on how they handle your data.

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How to use the AI assistant safely

Do not paste secrets, live incident data, or customer identifiers into Ask-AI.The AI assistant (Ask-AI) sends your prompts to Mintlify’s infrastructure and third-party LLM providers for processing. Treat it like any external AI service:
  • No API keys, tokens, or passwords
  • No customer names, organization IDs, or tenant identifiers
  • No live incident details, alert bodies, or log excerpts containing real data
  • No internal hostnames, IP addresses, or infrastructure identifiers
Use the assistant only to ask questions about sureops documentation.

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AI indexability

This documentation is deliberately machine-readable. Pages are available as .md endpoints, indexed by RAG for Ask-AI, served via the MCP server, and listed in llms.txt. This is intentional — it makes sureops docs useful to AI coding assistants and LLMs. Only content that is safe for public consumption is published here.

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sureops product privacy

For questions about how sureops handles your incident data, customer data, and LLM usage in the product (not this docs site), see Security & compliance and reach out at hello@sureops.ai.